Privacy Policy for Connect One Health, LLC

Effective Date: 01/01/2026

Connect One Health, LLC ("we," "us," "our") is dedicated to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information, ensuring compliance with FCC, FTC, and TCPA regulations.

Information We Collect

We may collect personal information, including but not limited to:

Name

Email address

Phone number

Payment information

Usage data

How We Use Your Information

We use your personal information to:

Provide and improve our services

Process transactions

Communicate with you regarding your account and our services

Ensure compliance with legal and regulatory requirements

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes.

FCC Compliance

We comply with Federal Communications Commission (FCC) regulations, ensuring that all communications via phone, text, or email adhere to established rules regarding consumer protection and privacy.

Data Usage

The data we collect is used for:

Appointment scheduling

Customer support

Service updates

Marketing communications

FTC Compliance

Our practices align with Federal Trade Commission (FTC) guidelines to prevent deceptive, unfair, and fraudulent business practices. We are committed to transparency and honesty in how we collect and use your data.

TCPA Compliance

In compliance with the Telephone Consumer Protection Act (TCPA), we respect your preferences regarding the receipt of marketing communications. You may opt out of receiving marketing calls or texts by following the instructions provided in those communications. We will not share your contact information with third parties for marketing purposes without your consent.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.

Your Rights

You have the right to:

Access your personal information

Request correction or deletion of your personal information

Opt-out of marketing communications

File a complaint with the relevant regulatory authorities

Information gathered is NOT shared or resold to any third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Type of Cookies We Use

Essential Cookies
These cookies are necessary for the website to function properly, including booking appointments and submitting forms.

Performance & Analytics Cookies
We use tools such as Google Analytics to understand how visitors interact with our website. These tools collect anonymous information such as pages visited, time spent on site, and browser type.

Marketing & Advertising Cookies
We may use tracking pixels (such as Meta/Facebook Pixel, Google Ads Pixel, or similar technologies) to measure advertising performance and provide relevant advertising based on website activity.

Tracking technologies are not used to bypass or override SMS opt-in requirements.

SMS consent is collected separately through explicit user action (checkbox opt-in).
Mobile phone numbers collected for SMS consent are not sold, shared, or used for third-party marketing purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Connect One Health, LLC

Philadelphia, Pennsylvania

[email protected]

1-877-766-4448

By using our services, you agree to the terms of this Privacy Policy.